Forum Discussion

KevinFen_558701's avatar
KevinFen_558701
SMARTY Pioneer
10-01-2025

Replacement Sim for group member

I am trying to replace my daughters sim everytime I click the link it gives me the group owners details and no way to change it to her number.

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    10-01-2025

    KevinFen_558701  I think that you will need to change to looking at her account first. Click on the blue circle at top right (should show your initials) and then choose her account and go from there.

    • PeteWhi_2718517's avatar
      PeteWhi_2718517
      SMARTY Pioneer
      20-01-2025

      I'm having the same issue. And this doesn't solve it.

      • MSF's avatar
        MSF
        SMARTY Guru
        20-01-2025

        PeteWhi_2718517  You are saying that you are Group Owner but cannot access one of your members' accounts? Sounds odd and you will definitely need to follow advice from Rebekah_150