Hello
i need to get a new sim but want to keep the same number, i dont really want to wait for it to arrive via the post,
i was wondering if i go buy a smarty simcard from a shop can smarty move my number onto that sim?
I know o2 used to allow this.
Thanks in advance
S3495270 If you need a replacement sim due to losing sim, damage etc then you order a specific replacement that will be sent to you and which needs to be activated according to the instructions.
Check out this article: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
Currently, Smarty do not let you use any sim. also, once you order a replacement, your account is temporarily blocked until you activate the replacement - this is a security measure for those who may have had a sim stolen.
