Forum Discussion
Why does Smarty keep deleting my voicemail greeting?
LNZXT_1242 I'm afraid that you are shooting yourself in the foot here.
Smarty make it perfectly clear that the service is for consumers and not business users - please see bottom of the web page and also the T&C's.
If you want more certainty for your business, I think you will need to get a business account with a provider who offers that.
LNZXT_1242 @I am facing the same problem, I made a complaint about this and they told me "it was by design" but they couldn't tell me how deleting a personal greeting on a regular basis would be a good thing to build into a voicemail system all they could say was if I wanted to leave and go to another network they would assist me.
Frustrating for me too as when I am on holiday I set an extended absence greeting which tells callers I am away and prevents them from leaving a message, the last holiday I went on I found people leaving messages, I soon realised my personal greeting had been deleted. Mine is now getting deleted around once every 30 days.
Port to another network - I just have - long since tired of their ridiculous service and nonsense. They are a joke.
The guy above thinks the voicemail knows the reason you're calling and decides not to work if it's not a personal call.
