Forum Discussion
UNPAUSE PLAN
Hello, My new plan is paused even though I paid for it. I contacted Smarty but the only advice they gave me was to activate my sim from the dashboard. However there is no activation button whatsoeve...
Well, it's been awful. I spent over 3 hours today chatting with somebody but getting nowhere at all. They even wanted to send my PAC code in a text message when the whole point of the chat was that I cannot receive or make any phone calls, texts or anything at all. The phone is dead !!
So I am off to another provider (Lycamobile) which for the same price will give me a double number of Gb and which is also providing a valid phone number for their customer services where you can actually speak to a helpful person.
Bye bye Smarty... You won't see me ever again !!
