Forum Discussion
Poor customer service
Touched a nerve did I?
Note... 'Work for free'
I have not critisised the forum only the poor chatbot/meat assistants who DO work for Smarty. I have spent over 3 hours engaged with this system trying to get resolution. They eventually supplied the two sims, not as requested/instructed and only took 2 months. Poor systems and not conducive to good business.
StrayCat​ You didn't mind criticising me though.
You'll need to get up a lot earlier to 'touch a nerve'.
I am doing no more 'work' than you are. The Difference is that I try to help people rather than whine about the company.
The great thing about this type of rolling monthly plan is that you are not tied in to a contract if you find that it doesn't suit.
What's the point of criticising the level of employees here. It's not like forum members can do anything about it directly - a complaint might have had more effect - there, that's the third time!
I must admit though, many people seem grateful for a bit of assistance or a suggestion; it is the ingrates like you who make me wonder whether I should bother. Trouble is, I don't see a lot of others trying to help when people post genuine problems here.
