Forum Discussion
Number transportation
KateWat_3169643 You don't need to do a full reset of the phone, but a reset of just the network settings (go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings) may help.
Just be aware that doing this will also lose any stored WiFi network details, so you would need to re-connect to your WiFi and re-enter the wireless password after performing a network reset.
KateWat_3169643 Yes, I suspect your number port will have been successfully completed, and that SMS messages (the green ones) to the number you ported in will correctly be going to your Smarty SIM, and outgoing SMS messages will also be coming from the correct number. It will just be iMessages (the blue ones) and Facetime that are still currently registered to the temporary number the Smarty SIM came with.
Yes that’s right. I’m getting text messages just not iMessages. Do you think resetting my phone is likely to fix this or is it best to wait until I hear back from smarty?
KateWat_3169643 You don't need to do a full reset of the phone, but a reset of just the network settings (go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings) may help.
Just be aware that doing this will also lose any stored WiFi network details, so you would need to re-connect to your WiFi and re-enter the wireless password after performing a network reset.
Hello. Just thought I’d update. I reset my network settings and this has seemed to do the trick. Just wanted to thank you for your advice! Moving networks and transferring numbers is very stressful, but this has helped! Not sure why I didn’t just do it before haha
