Forum Discussion
No mobile internet connection.
Emmeg75 You only change settings on your device once to ensure that data roaming works and so that shouldn’t affect anything.
If Facebook is using data, it looks like you are connecting -assuming that is not all happening via broadband WiFi (e.g. at home)
Thank you for your reply. I'm still having the same problem. Been out today. Still can get Facebook and WhatsApp but nothing else , except received notification from another app but couldn't open the app. Turned off data roaming just to see if it would make a difference but no joy.
- MSF19-07-2023SMARTY Guru
Emmeg75 Odd indeed! You haven’t by any chance got a vpn turned on?
May be worth a webchat with Support Team to see if they can throw light on it.
- Despina_334874510-08-2025SMARTY Pioneer
My internet is not working is it because my inter is going to work on Wednesday the 10th of August please let me know as soon as you can thank you
- Despina_334874510-08-2025SMARTY Pioneer
Please send the into my email thank you
- Emmeg7519-07-2023SMARTY Pioneer
Hi. Thanks for your message. No I don't have a vpn turned on. I've been on web chat for over 2 hours. Thought it was sorted but went for a walk and no internet access.