Forum Discussion
As anyone had problems with singing up to smarty social tariff
I have a similar problem. Trying to sign up for Social Tariff - I click on already a customer, but the chat bot doesn't appear to ask me to confirm details and provide evidence of my eligibility
Hi STEPHEN_1889162,
There are a few reasons that you may be having issues. If the details we have including your email match what the DWP have and you are on eligable benefits it should be succsessful https://help.smarty.co.uk/en/articles/6867479-smarty-social-tariff.
If you need further assistance our customer care team are avilabloe https://smarty.co.uk/contact available daily from 8am – 8pm.
