Forum Discussion

juuwles's avatar
juuwles
SMARTY Pioneer
16-09-2025

Problems reactivating call ID

*31# has not reactivated my call ID and my number is still coming up as withheld - help please!

I followed the below instructions:

hide ID is not available via 141 please use your handset menu options
 
To deactivate call ID and hide your number, use the code #31# before the number you want to dial.
 
To reactivate your call ID and display your number when you make calls, use the code *31# before the number you wish to call.

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    16-09-2025

    juuwles  Is that when you call the same number again? I don't think this method will hide your number for ALL calls.

    • juuwles's avatar
      juuwles
      SMARTY Pioneer
      16-09-2025

      Just worked out that it was a problem in my call settings (had to go to caller ID and click show number) so think it's fixed it now, thanks!

      • MSF's avatar
        MSF
        SMARTY Guru
        16-09-2025

        juuwles 👏👏 Well done!...and thanks for letting us know.