Forum Discussion

ArfaMalik's avatar
ArfaMalik
SMARTY Rookie
26-06-2026

Problems activating my e-sim

My barcode is not showing on my laptop. I am trying to paste my lpa string. received my activation code on the 18 June. Need a new activation code. Is there no way to talk to a smarty app customer service rep?

1 Reply

  • Tascha's avatar
    Tascha
    SMARTY Moderator
    28-06-2026

    Hi ArfaMalik​ our customer care team can be contacted directly here 

    https://smarty.co.uk/contact