Forum Discussion

Brodo's avatar
Brodo
SMARTY Pioneer
26-09-2025

pausing and restarting the same plan

I've just paused my plan 2 days before the renewal day - does that mean I can still use the sim for the next 2 days?

To renew the plan - as I've understood it's just a question of logging in to tick the renewal option to get the same plan on the same day? (maybe in about a month) Or do I need to select a new plan? (No need for selecting a new plan as I'm happy with the one I have now).

thanks for any suggestion/help

1 Reply

  • LouisK's avatar
    LouisK
    SMARTY Moderator
    27-09-2025

    Hi Brodo​ 

    Yes, that’s correct. You can use your plan right up until the expiry date — switching auto-renew off doesn’t cancel your plan immediately.

    Once your plan does expire, you’ll have 6 months to log in to your Smarty dashboard to renew. If you don’t renew within 6 months, we’ll close your account in line with our Terms and Conditions.

    Hope this helps.

    Best wishes,

    Louis

    SMARTY