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stephen_2024386's avatar
stephen_2024386
SMARTY Maverick
12-06-2025

Paid twice accidentally

I accidentally paid £10 twice last month. Now I am getting a message saying I only have 7 days left.

So why isn't that extra £10 that smarty has in my account being used for the next monthly top-up?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    12-06-2025

    stephen_2024386 You will need to check your Account Dashboard carefully to see where the money was applied.

    If you believe that there is an error, then a web chat with Smarty Support should sort it.