Forum Discussion

jarl69's avatar
jarl69
SMARTY Rookie
19-09-2026

Pac code used by mistake

Hello.

I recently thought it would be better to join tesco mobile. Not to save money but have more roaming data.

I unfortunately live in a area that they don't give coverage. 

So I have cancelled my tesco mobile plan and renewed my smarty plan.

My question is that it used the pac code to port my number. Got a text from tesco mobile to say the change will happen on the 22nd.

Is there anyway of stopping this? If not what will happen to my phone ? Will I get a new number assigned to this smarty contract ??

Cheers in advance 

2 Replies

  • jarl69's avatar
    jarl69
    SMARTY Rookie
    19-09-2026

    Thanks for the response.

    so porting will cancel my sim.

    My sim still works, as i have just paid for another month, will this month disappear? 

    Can I ask for a change of number ?

  • MSF's avatar
    MSF
    SMARTY Guru
    19-09-2026

    jarl69​ Any port is driven by the network to which you give the PAC code. Hard to see how they can get a port in if you no longer have an account.

    That said, you really need to speak to Tesco to cancel it I think. You can also web chat with Smarty support to try and block such a move.

    However, if your number is ported out, then as far as I understand your sim won't get another number, it just won't work because the porting will have cancelled it.