Forum Discussion
Not working on Samsung note8
Hi, I am really fed up with your support . you lie online chat help but there is no real online support. really annoyed . i just moved my sim to note 8 and its not working ., can you confirm your network workon note 8 or not so i can cancel your network if its not working .#
if it whousl work on Smasung note 8 then give me a clear instrucations step by step to set it as its only allowing tecxt meesages but no internet or no calls, Not a good service
1 Reply
abbirag_3166572 You are not writing to Smarty staff here I'm afraid. We are forum members - customers just like you.
I just did a quick internet search and it suggests that the Note 8 does not support 4G VoLTE calls and so that may be the problem.
Also, there is a Smarty place to check phone compatibility:
https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
It also suggests that the Note 8 will not work.
