Forum Discussion

TonySin_1752864's avatar
TonySin_1752864
SMARTY Pioneer
31-07-2025

No Internet

I use a wifi modem and data only sim to access the internet on my laptop when we're away from home. Four days out of five I've been unable to access the internet at postcode DL12 9TJ. The modem works perfectly at TS11 postcode. I've switched the sim card to another modem with exactly the same result. The coverage map shows excellent coverage. It makes no difference indoors or out. Anyone any ideas before I cancel my contract?  

Network

5 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    31-07-2025

    TonySin_1752864 I replied on your other post. There is an issue with service in that postcode according to the Network Status Checker.

    • TonySin_1752864's avatar
      TonySin_1752864
      SMARTY Pioneer
      31-07-2025

      According to the network status checker at 20:35 tonight it's excellent indoor and outdoor. Unfortunately I can't check the checker when I'm there as there's usually no internet.