Forum Discussion

Ian2558's avatar
Ian2558
SMARTY Maverick
05-11-2025

new-ish iPhone often won’t make or receive calls or texts although data works

This has been happening since the three-vodaphone merger. Do I need a new sim card?

1 Reply

  • Ian2558's avatar
    Ian2558
    SMARTY Maverick
    05-11-2025

    To make it clear, the phone shows it is connected to 4g and it is, in the sense that internet, WhatsApp, google maps etc all work, but i cannot make calls or send texts, text messages don’t arrive and incoming calls silently drop to voicemail. 

    When I notice this has happened, I can usually fix it by turning off wifi, turning airplane mode on then off, although I may have to do this a couple of times.

    I Rarely send trxts, but I have had frustrated callers complaining I never answer my phone and it is very difficult to receive 2fa text messages soon enough that I don’t have to restart the login process. 

    Please help.