Forum Discussion

PJMurph_3550561's avatar
PJMurph_3550561
SMARTY Enquirer
31-08-2025

New customer

On my dashboard it said we are waiting for a number to be allocated. But I requested to use my existing number and provided a PAC, so what number are they waiting for to be allocated?

thanks

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    31-08-2025

    PJMurph_3550561 They allocate a random number when you activate a sim usually. In your case, when they transfer in your old number, it will over-ride that random number.

    • MSF's avatar
      MSF
      SMARTY Guru
      31-08-2025

      PJMurph_3550561 Forgot to say......it would allow you to use the sim immediately with the random number.