Forum Discussion

Mrabsent's avatar
Mrabsent
SMARTY Pioneer
29-05-2023

Network unstable

Relatively new to this network but finding it increasingly frustrating at the moment.

just watching videos I’m getting the network unstable constantly,opening pages takes an age and it’s like I’m on dialup.

just to open this up to post this I’ve had to go back on my 1 bar voda phone signal which is far more stable.

iv checked speeds and I’m getting 7mbps which is hardly top speed but the phone is less so I dunno.

 

6 Replies

  • EdvinsB_2079214's avatar
    EdvinsB_2079214
    SMARTY Pioneer
    30-05-2023

    Hey buddy,

    Switched a week ago from GiffGaff. Regret it, because of the same issues. Top speed I have ever had was 10mbps. Switching back to GiffGaff this Friday. I am not even going to mention unstable MS that makes mobile online gaming impossible. And yes, I tried it at nearly every part of the town and on 3 different 4g enabled phones. So it is definitely the network. Most of the good reviews come from London, so if you are not from around there I would not recommend Smart or Three as it is the same network and same story, at least on PAYG.

    • EdvinsB_2079214's avatar
      EdvinsB_2079214
      SMARTY Pioneer
      30-05-2023

      Just did the test and see the image for results. This is in an area eith excellent coverage. Pathetic, unfortunately.

  • MSF's avatar
    MSF
    SMARTY Guru
    30-05-2023

    Mrabsent  Have you looked at coverage and network status checkers?

    • Mrabsent's avatar
      Mrabsent
      SMARTY Pioneer
      01-06-2023

      Coverage says good at indoor and outdoor as that’s why I chose 3 network is just seem to be the consistency.

      I have noticed that they are working on mast in that area now so maybe the issue at that time is to do with that as peak times was horrendous and did slightly improve towards the early hours.

      I will persist until the mast issue is sorted and see if that makes it more usable.

      was annoying as a Vodafone phone with a 4g speed of only 3.5 perfectly streamed a movie whereas 3 at a speed of 8 odd couldn’t.