Forum Discussion
[Network Issue] Service Update - Resolved
Update 09:00
Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers.
If anyone is still having issues, they should restart their device which should reconnect them to our network.
We apologise sincerely for the issues yesterday.
201 Replies
My sim card have data and can received email. The only thing is CAN not make or receive the phone call.
Anyone can help please? Thanks lot!
All day long, I cannot receive calls or calls, and I was not told about the problem by SMS
My work is related to the phone.
This is what happens when Vodafone get involved. For Three (and subsequently Smarty) to be down for this long, with absolutely no update or indication of resolution is classic Vodafone territory. Utter shambles.
All day with no calls. Not even an email did I recieve **bleep** are you lot doing????
Absolute joke that we had no emails. We expect compensation. Think OFTEL need to be informed
This has been all day so far, calls and txt not going through
When will my calls start to work?
Can't use mobile phone to ring out
I'm really unimpressed with smarty this has been an entire day and I have missed five calls from my GPS surgery and therefore my appointment which will take another two weeks now to rebook thanks so much for **bleep** things up!
JillWat_2049725 Why blame them? The system broke - never had a power cut or landline not work or car breakdown?
Same me spinal surgeon not happy
Yes me too. I got it working last week by rebooting router and phone and the 64.2 but has gone again now
