Forum Discussion
[Network Issue] Service Update - Resolved
Update 09:00
Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers.
If anyone is still having issues, they should restart their device which should reconnect them to our network.
We apologise sincerely for the issues yesterday.
201 Replies
- ArturDa_2584394SMARTY Pioneer25-06-2025
- AlanCha_3432519SMARTY Maverick26-06-2025
Are your calls working this morning ?
- RobertoS_709704SMARTY Pioneer25-06-2025
Unable to make calls all day some were v important regarding hospital appointments
- GordonT_2491280SMARTY Pioneer25-06-2025
Voice and text working here in the Highlands again!
- Charles_2136153SMARTY Enquirer25-06-2025
Like wise here in Margate, Kent I appear to have voice call back working although there has been no mention of it by Three or Smarty that I can see!
- PeterMo_2886814SMARTY Maverick25-06-2025
Data servises were affected, your telling lies.
- Inderji_1882454SMARTY Maverick25-06-2025
Data unaffected? Had no signal at all since this morning.
- mj_2860579SMARTY Pioneer25-06-2025
As the communication from Smarty is so abysmal currrent updates can be found here: https://www.tomsguide.com/phones/live/three-uk-down-mobile-network-outage-june-2025
- NeilWea_3403288SMARTY Pioneer25-06-2025
How about an update!!
- LesleyM_2912655SMARTY Pioneer25-06-2025
- My phone is now working after switching completely off first
- AndrewN_2578227SMARTY Pioneer25-06-2025
Still can’t make calls. It’s been all day long. Not impressed by the lack of updates. Can you please provide some realistic time before service will be up and running.
- Richard_1986854SMARTY Pioneer25-06-2025
- PeterMo_2886814SMARTY Maverick25-06-2025
Data services werent working.