Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
25-06-2025

[Network Issue] Service Update - Resolved

Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they shou...
2 jul and my phone is not working nearly 2 weeks I need my work and call no network no date and no calls work for my phone.
Network
Not able to make or receive calls today even after a restart. Not for the first time. Not happy. Will be leaving Smarty.
not good
problematic
Still unable to make or receive voice calls .37
where are the compensation
JennyFo_2901359's avatar
JennyFo_2901359
SMARTY Enquirer
26-06-2025

Hi.

Is the network still down.  I have no call facility still 

Thanks

KeldOru_1443787's avatar
KeldOru_1443787
SMARTY Maverick
26-06-2025

Network up and running here in East Grinstead, some expected over reaction from some customers re. outage, I for one is staying put as Smarty is normally solid, no complaints at all. I was with mothership Three for 13 years before coming here, always been pleased, the grass is not always greener etc. Smarty is a bargain and for such a good price I am not one for complaining as it's fixed.