Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
23-01-2025

[Network Issue] Service Update - Resolved

[UPDATE] Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full...
Network
Maud's avatar
Maud
SMARTY Pioneer
23-01-2025

This afternoon, I find myself unable to make calls on my SMARTY deal.  I ended up resorting to Skype, which isn't ideal.  My partner is in exactly the same predicament.

The SMARTY website suggests no problems in our area.  

Any ideas, folks?

  • Burnieson's avatar
    Burnieson
    SMARTY Pioneer
    23-01-2025

    Same problem here and my Internet connection keeps coming and going...

    • Maud's avatar
      Maud
      SMARTY Pioneer
      23-01-2025

      After I posted, I saw a couple of posts with responses saying the network is down.

      Hopefully, it'll be back up soon.