Forum Discussion
[Network Issue] Service Update - Resolved
Good morning, all services should now be fully restored. Please accept our sincere apologies for any inconvenience and if you are still experiencing any problems, reach out to our customer support team. Thank you for your patience.
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing
My data works, I can receive texts but i can not make outgoing calls, been more than a day and no response from help and while there is a "active" help I am unable to raise a new one and no one is even viewing the request for update and fix that i have sent.
Same problem. Been happening on and off past few months. This morning I can not make ANY outgoing calls, after multiple reboots, SIM out and back in, SIM cleaned etc. The second SIM works fine. The SMARTY SIM does not work in the 2nd SIM slot either. Can receive calls and texts OK.
If this problem is so old and SMARTY have not fixed it then I will leave SMARTY, there is no other solution.
