Forum Discussion

Anthony_3112230's avatar
Anthony_3112230
SMARTY Pioneer
13-01-2025

network connection

Moved to Smarty two weeks ago. Maybe missed something cannot connect to 3, the network is requesting a user name & password? Tried Smarty name/password which failed, assumed the connection would be automatic?

 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    13-01-2025

    Anthony_3112230  If it's the router name and password, it is often 'admin' for both if nobody has changed it previously.

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    13-01-2025

    Hi Anthony_3112230 

    Thank you for reaching out to our SMARTY community forum! I hope you're doing well.

    It sounds like you are using your SMARTY SIM in a router, if so, you need to get the router name and password from either the router itself or contact the device manufacturer to get these details.

    I hope this helps!

    - Jodie