Forum Discussion

Jakethegrey's avatar
Jakethegrey
SMARTY Pioneer
19-08-2025

Lousy reception

Hi, I've been with Smarty a while now but have to say general mobile reception has been very poor.  Supposed to be excellent in my area but I'm lucky to see 1 bar.  Others seem to be able to see Three network but I cannot.

Any ideas?

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    19-08-2025

    Jakethegrey The Coverage Checker is a general guide to signal in the area. Unfortunately, a number of people seem to find that their address does not achieve that signal strength. As far as I am aware, this can be due to things like metal girders or large buildings blocking signal.

    Did you manage a good signal at that property with any other network?

    • Jakethegrey's avatar
      Jakethegrey
      SMARTY Pioneer
      19-08-2025

      O2 is fine, only 2 bars but so much more reliable.

      • MSF's avatar
        MSF
        SMARTY Guru
        19-08-2025

        Jakethegrey Yup! Unfortunately, it may mean going back to them or one of the off-shoots if they are the only ones with a decent signal where you are.