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HowardB_2510385's avatar
HowardB_2510385
SMARTY Pioneer
11-09-2025

Incoming calls

I seem to have a problem receiving an incoming call from NS&I. Why is this?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    11-09-2025

    HowardB_2510385  Not really enough information for us to say really.

    Do you have a strong signal where you are?

    I suspect that they will be using an internet-based telephone service which must first connect to standard landline technology before connecting to mobile signal at your end. This sometimes seems to cause problems, and people post here that they have trouble calling to that type of corporate number.