Forum Discussion
8 Replies
BarbaraM_871001 smarty work via web chat or email but do not offer a customer service phone line. This is done to keep costs down.
But when I tried to email about a problem not listed, I just get referred back to all the questions. I've put it in as a complaint to an address I got from Goole. Thanks
BarbaraM_871001 The address they give is at: https://smarty.co.uk/contact as follows
Alternatively, you can email us at team@support.smarty.co.ukThe team normally respond within a day
I have recently changed to smarty from 02 and on buying the smarty sim I gave my PUK details for the change of my number. this looks like it hasn't happened
MarkHou_3287585 In order to move your number from the old network to Smarty, you need to give the PAC code - you can do this in your account dashboard
I need to change my number asap!! I am being scammed
Michell_2596014 Web chat with Smarty Support and explain the issue.
