How to access refer a friend reward
Hi. I've had the email with link to choose my reward .when clicking on link it simply brings me to the home page of the smarty app. Any ideas?? Thanks
Forum Discussion
5 Replies
Oh no, I'm sorry to hear this JamesWi_3403452,
The easiest way for us to help you with this is to have a quick chat with our customer care team. You can find our team daily from 8anm to 8pm here! https://smarty.co.uk/contact
- Rachel
I'm having same issue with no help whatsoever. IV been told to use another device (which I don't have,only my phone) my referred friend has received theirs (has the same phone) but my email link doesn't work....just keeps taking me to my app/dashboard 😡
Melissa_2759638 When you say 'no help whatsoever' did you get a response from the agents? Have you raised a complaint? Is your app updated?
Have you checked through this article?;https://help.smarty.co.uk/en/articles/1404186-referrals-faq-s
I have this exact issue also. Did you have any resolution to it?
Thanks!
Kris
Did you sort it?...if so how? I can't access mine either 😤
