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TomGent_3428791's avatar
TomGent_3428791
SMARTY Pioneer
28-08-2025

How do I get onto webchat?

Cannot find how to contact a real human being. I keep getting led to the faqs page which is absolutely useless. Please contact me ASAP.

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    28-08-2025

    TomGent_3428791 Go via the 'Contact us' link at the bottom of this page.

    It starts with a chat bot and then you should get the option to deal with an agent. Warning - it is not instant as they re usually quite busy.

    • TomGent_3428791's avatar
      TomGent_3428791
      SMARTY Pioneer
      28-08-2025

      What page do I click after "contact us"?

      • MSF's avatar
        MSF
        SMARTY Guru
        28-08-2025

        TomGent_3428791 Where it says "How together more help" and "Start a web chat"?