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TN_1057293's avatar
TN_1057293
SMARTY Pioneer
23-01-2025

Household (3 phones) can't make or receive calls

Hi.  We have 2 samsungs and 1 iphone in the house and today we can't make or receive calls.  Texts work (in and out).  The mobile signal is very poor here so we always use wifi calling and until today, that has worked fine.  I've tried the old reboot method to no avail.  I also know I have 3 voicemails - I just can't access them and I'm getting a bit frustrated.  This seems to be the only place I can register the issue - is there any other way to speak to smarty?  I also tried the airplane mode on then off and that hasn't helped.  Can anyone help or do I have to switch us all to a more expensive network?

Thanks!

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    24-01-2025

    TN_1057293 Probably you are aware by now - the Three network was down.