Forum Discussion
DaveScully
14-12-2022SMARTY Rookie
Hotspot
I cannot access my unlimited date to use on my iPad (via Hotspot) as I have forgotten my password. Can anyone advise and help?
Linsey
14-12-2022SMARTY Moderator
Of course!
If you are unable to access your data, the best thing to do is to contact customer support https://smarty.co.uk/contact this means they can access your account and have a further look.
In regard to accessing your online account. If you have forgotten your password, click ''forgotten password''. Enter your registered email address and click ''Send me a link''
Go to your emails and click on the link SMARTY sent to you and this will log you in to your dashboard. If you then go to Menu, Account settings, Edit personal details, Change password.
I hope this helps! 😎