Forum Discussion
Help!
I'm getting a bit frustrated. I look after Smarty accounts for my husband and my niece, who both have their own email address and password. But the details for my account are nowhere to be found when I log on with my own email address and password. I cannot access my dashboard. It asks do I want to bring my own telephone number to Smarty??? I have had this SIM in my new phone since August. Bills are being paid and I have access to calls etc. I just don't know where to turn to get help!!
1 Reply
Is it a group? If so you can click on the blue circle at top right to change the account you are looking at.
Failing that, you need a web chat with Smarty support to sort an account issue
