Forum Discussion

NathanG_2518912's avatar
NathanG_2518912
SMARTY Pioneer
01-02-2024

Help

Hi I'm a new customer and my port was successful but I'm still not connected to smarty can you pls advise thank you

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    01-02-2024

    NathanG_2518912 Check your account dashboard - does it show an active Smarty plan and the number allocated to your sim?

    If not, you need to have a web chat with Support Team so that they can look at your account.

    We are forum members like you and have no access.