Forum Discussion

willCaw_3097167's avatar
willCaw_3097167
SMARTY Rookie
26-12-2024

Extra data now

How can I get extra data.    I’ve just paid extra money.  But says won’t add till 17th Jan πŸ™ˆπŸ™ˆπŸ™ˆ

1 Reply

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    28-12-2024

    Hi willCaw_3097167 

    Thank you for reaching out to our SMARTY community forum!

    It sounds like you have chosen to change your plan rather than purchase an add-on as an add-on would be applied instantly and a change plan request would take effect on your next renewal date. 

    Please speak to our support team so we can resolve this for you: 

    https://smarty.co.uk/contact

    - Jodie