Forum Discussion
eSIM is here 🎉
PsychedelicMonk They have - but it looks different.
Are you sure? I've methodically gone into every setting and it's not there. Is it possible to share a screenshot of where it appears within the app? I know you have already solved my issue by linking me to an external login but really curious why I do not see it in the app.
PsychedelicMonk They no longer allow image uploads.
How about this?: Open Smarty app > You (bottom right hand corner)> Manage plan>Replace sim
There is no 'Replace SIM' with Manage Plan. Only options are:
Current plan (shows current plan), Change your plan, Update auto-renew settings and Request PAC or STAC code. App is up to date.
At least you were able to give me an alternative way. Might be something to flag up with Smarty.
PsychedelicMonk Is it possible that you don't have the most up-to-date version of the app?
Mine is an iOS version - not sure if that makes a difference.
Under the Manage Plan section the first thing is "Your current plan" (where you get option to change plan). Next box down in "Manage me SIM" where its states 'replace your SIM with a physical or eSIM' - then a blue rectangular box with 'Replace SIM'
