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PaulBai_1023522's avatar
PaulBai_1023522
SMARTY Enquirer
11-09-2025

E-sim wont allow CALL

I have an iPhone 13 that is e_sim compatible so 8 swapped to e_sim now l cant receive or make calls even when it shpwed e_sim was activated. Chat not replying. No one to call. Any ideas? Thanks. 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    11-09-2025

    PaulBai_1023522  Have you looked at Settings>Mobile Service>SIMS to check that the sim shows there and is turned on? Have you removed the physical sim?