Forum Discussion

PeterSm_2728986's avatar
PeterSm_2728986
SMARTY Rookie
20-09-2025

content controls

"I am trying to use my mobile data as a hotspot, but I am getting an HTTP 403 Forbidden error when trying to access basic websites like Google.com. Please check if there are any content blocks or security filters active on my line.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    20-09-2025

    PeterSm_2728986 We are not the Smarty Support team here and so we cannot check your account I'm afraid.

    When you post here it is seen by other customers but not an agent who will check - they would need to go through security checks first in any case.

    Is the device that you are using definitely linking to the hotspot on your phone for wifi access?