Forum Discussion
Contact number
I need a smarty contact number I want to call you as soon as possible
- 22-11-2024
Hey LynnCar_2446161
As a digital first network we do not have an customer servicer call centre but here are all the ways to get in touch https://smarty.co.uk/contact.
195 Replies
- IanHolm_2582120SMARTY Pioneer25-03-2025
I can not resolve my issues via FAQ's
- MSFSMARTY Guru25-03-2025
IanHolm_2582120 ????? You can get a response if the initial chatbot does not solve the issue. It will not necessarily be instantaneous though.
- AndrewG_2417553SMARTY Pioneer25-03-2025
Hi my bank card got hacked and my smarty plan was through it I have enabled it through PayPal with a new card could you help please
- MSFSMARTY Guru25-03-2025
AndrewG_2417553 We are forum members like you and so have no access to account.
Any issue you will need to take up with Smarty Support via web chat
- KYLESIM_2355186SMARTY Enquirer24-03-2025
07534347552 Kyle
- MSFSMARTY Guru25-03-2025
KYLESIM_2355186 Why are you putting personal information on a public website? Do you want to make life easier for the scammers?
- Muhamma_1821247SMARTY Pioneer23-03-2025
my sim does no working
- MSFSMARTY Guru24-03-2025
Muhamma_1821247 Well, that isn't nearly enough information for us to help you!
- Richard_1486565SMARTY Pioneer14-03-2025
My munber is 07467085482
- MSFSMARTY Guru14-03-2025
Richard_1486565 It is not safe to post your personal information on a public site like this. Scammerslove picking up this sort for info.
- TONYROG_3214612SMARTY Enquirer03-03-2025
07930 968432
- MSFSMARTY Guru03-03-2025
TONYROG_3214612 Assuming that is your number, I would strongly advise against putting any personal information on this public forum.
- Josepho_2631098SMARTY Pioneer01-03-2025
I need to contact smarty about my SIM.I can't top-up on my dashboard shown.At I have £40
- MSFSMARTY Guru02-03-2025
Josepho_2631098 You need to do that via web chat with Smarty Support.
- MattBan_3211365SMARTY Pioneer01-03-2025
Just bought a SIM then payed by card now I have to wait for another SIM why can't I activate this one
- Rebekah_150Team SMARTY06-03-2025
You may have accidentally purchased a new SIM rather than activating I recommend talking to our customer care team, they can check this https://smarty.co.uk/contact available daily from 8am – 8pm.
- KianPal_3147903SMARTY Enquirer04-02-2025
Hello, I have no data on my sim; there is no internet that I can use since yesterday. Why is this, please?
- MSFSMARTY Guru04-02-2025
KianPal_3147903 As I said in the post just above yours, we re not Smarty staff and so we do not know.
Have you tried a Network Status check for your area? Have you checked your Account Dashboard to make sure that you still have data available?
- Nattine_1132772SMARTY Enquirer27-01-2025
Could someone please give me Smarty customer service phone number where I can speak to someone .
- KevinDe_1481471SMARTY Pioneer30-06-2026
Why can’t I phone an 0800 number?
- MSFSMARTY Guru30-06-2026
KevinDe_1481471 UK 0800 numbers are included in all standard calls/texts/data plans but not on data-only plans.
Some numbers can be difficult;I think this is due to your mobile call going to landline service and then out to an internet based number. If you leave it a little while it usually works.
- SamShor_2510573SMARTY Pioneer23-12-2025
i need my IMEI number how do i get
- MSFSMARTY Guru23-12-2025
A "please" would be polite if you want help.
Looking past your omission - dial *#06#
- StclairSMARTY Pioneer26-06-2025
Help where is the customer service I need to speak to someone