JayCoan_3559797
03-09-2025SMARTY Pioneer
Cancel new sim
Hi I need web chat assistant to cancel the new sim I ordered by mistake and paid £12 for a new deal… how do I proceed? Literally ordered 5 min ago ..?
Hi I need web chat assistant to cancel the new sim I ordered by mistake and paid £12 for a new deal… how do I proceed? Literally ordered 5 min ago ..?
JayCoan_3559797 This is the Community Forum and so we have no contact with the Smarty agents. You will need to web chat again to get this issue sorted.
If you can login there should be an option to say close account or cancel , I did this and it said your account closed and got refunded the £12 https://smarty.co.uk/dashboard/terminate