Call forwarding

Nobbygonzo I suspect this may be related to the 3G switch off. In my experience, using *# codes to control things like call forwarding (and I suspect that’s what’s actually happening in the background if you toggle on call forwarding in the menus of your phone) requires the phone to momentarily drop down to 3G or 2G to make the request. Unfortunately, most of Smarty’s 3G has now been switched off, and unlike non-Three-based networks, there’s no 2G either.

From what I’ve read, it is possible for a network to support *# codes over 4G, but I don’t think it’s as straight forward as it was for them to support it on 3G or 2G.

I’m not currently using Smarty myself so not in a position to test this, but it sounds like a bit of an oversight if no provision has been made to allow customers to control call forwarding after the 3G switch off.