Forum Discussion
Call cutting out when ringing businesses/landlines
I'm also having this problem. always company landlines, not mobile phones. It's happened quite a few times to me making calls at home, but today it happened while I was out and about in central London.
Is this a SMARTY issue or a 3 issue?
Doesn't matter how cheap SMARTY are, if this issue can't be resolved I'm moving to another company.
- Catheri_275632522-10-2024SMARTY Enquirer
Me too. Very irritating. And I don’t appreciate spending hours navigating chatbots
- MSF21-08-2023SMARTY Guru
GordonG_1943421 The question that has been asked is are those numbers standard landline or are they 'internet' style numbers; by that I mean the 0203 numbers that a lot of compnanies seem to use and the call is then routed through to someone in another office/ at home?
- GordonG_194342121-08-2023SMARTY Maverick
One was an 0331 number but the other two (where I've had the same problem a number of times) are local businesses with 0208 numbers
- JJP221-08-2023SMARTY Pro-coach
That’s what I wonder MSF GordonG_1943421
I have rung both my local hospital and BT Broadband today, without issue, and both have those “Press 1 for this, Press 2 for that” phone systems.
I wonder if these particular ‘landlines’ are indeed voip landlines masquerading as landlines, and it’s their call routing to other landlines / mobiles that is causing the real issue.
- GordonG_194342121-08-2023SMARTY Maverick
The one today was a Press 1 number. The local housing association might be, I can't recall. My local garage definitely isn't.