Forum Discussion

PolyGer_3115683's avatar
PolyGer_3115683
SMARTY Rookie
10-01-2025
Solved

Blocking SIM card temporarily

Hi please could you advise if I can block SIM card temporarily?

  • MSF's avatar
    11-01-2025

    PolyGer_3115683  I agree with Decembersangel  on this.

    If you perhaps will not need service for a month or two, you can turn off auto-renew in your account dashboard and not buy a Smarty plan. That will effectively 'block' you sim as you will not have service on it.

    You can do that for up to 220 days (6 months) when you will receive a 40 day advisory email, after which the sim will be deactivated if there is no usage.

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    11-01-2025

    PolyGer_3115683  I agree with Decembersangel  on this.

    If you perhaps will not need service for a month or two, you can turn off auto-renew in your account dashboard and not buy a Smarty plan. That will effectively 'block' you sim as you will not have service on it.

    You can do that for up to 220 days (6 months) when you will receive a 40 day advisory email, after which the sim will be deactivated if there is no usage.

  • Decembersangel's avatar
    Decembersangel
    SMARTY Motivator
    11-01-2025

    Hi PolyGer_3115683 

    Just wondering why you would need to do this??
    You can not 'temporarily' block a SIM card.
    The only suggestion I can make is to remove the SIM card and keep it somewhere safe until you need to use it again.
    Just be aware that you will still be billed, as per your contract, even when it is not in use.
    Hope this helps x