Forum Discussion

AndrewF_2364873's avatar
AndrewF_2364873
SMARTY Rookie
25-07-2024

Bill payment over the phone

3 Replies

  • Melodie_2483626's avatar
    Melodie_2483626
    SMARTY Rookie
    08-01-2025

    Hello, I’m struggling to login into smarty mobile, and my phone bill is meant to come out today is there a reason why I can’t login and can I just pay over the phone as it usually just comes out of my bank account? 

    • MSF's avatar
      MSF
      SMARTY Guru
      08-01-2025

      Melodie_2483626 Have you tried to log in to your account via the web site rather than the app?

      Also clear your browser cache if you are having problems.

  • MSF's avatar
    MSF
    SMARTY Guru
    25-07-2024

    AndrewF_2364873  I really don't understand what you'd like help with from this limited amount of info.

    You can give people your card details for payment or you can use a banking app to set up a direct payment. Is there a problem with that?