Forum Discussion
Activating a Replacement SIM card, with same phone number - How?
I ordered a physical replacement SIM, after following the process in your Link.
Its now in the new phone, but those original 2 Questions above still sit on my SMARTY online dashboard, Which one to answer? is my Q
BrookeS_3367110 So, you're saying that the sim works fine in the phone and service is as you expect with correct number etc? Do you mean that it is just the Smarty Dashboard that seems wrong?
In your position, I would try logging out of the dashboard and then logging in again to see if that clears it. I do not think that either the website or the mobile app are the best and often seem to have odd displays. As an example, mine told me that my service was suspended sometime last week and yet all was well and my plan renewed as expected. Often if I log into the website, I get an 'Oops!!' message for no apparent reason.
