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GordonE_1319004's avatar
GordonE_1319004
SMARTY Pioneer
09-08-2025

account problems

Try to helpmy son activate a sim,    he entered details  to make an account  the page comes back as already in use, but the problem he has never had a Smarty account.   We cannot get round anything to activate or buy a package.

 

urget help needed 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    09-08-2025

    GordonE_1319004 As it is an account issue, you will need to web chat with Smarty Support for them to investigate.