Forum Discussion

2 Replies

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    30-01-2025

    Hi IANJOHNSEY 

    Thank you for reaching out to the SMARTY community forum! I'm sorry to hear about your recent experience regarding our 300GB promotion. 

    Please keep in mind this promotion has been added to our 200GB plan, meaning you may see 200GB on your SMARTY dashboard but the remaining data is added as promotional data on your SMARTY app. 

    Please contact one of our customer support agents so we can clarify if the promotion has been successfully added. 

    We look forward to hearing from you.

    - Jodie

  • MSF's avatar
    MSF
    SMARTY Guru
    30-01-2025

    IANJOHNSEY If you are referring to an offer that you have seen, then you need to web chat with Smarty Support team for them to get you onto it.