Forum Discussion
BenPowe_3088382
11-02-2026SMARTY Rookie
Monthly Renewal SMS Incorrect
Hello Smarty folks - When I joined Smarty, I signed up for an unlimited plan, on auto-renew. I then changed to another plan, 16GB per month.
Each month, when my monthly payment goes through, the SMS I get thanks me for my payment for my Unlimited Plan, so I guess it's using the original monthly plan I had.
I know now I am paying for 16GB, but when I first had it, I did have to login to my account to make sure I was paying for the correct plan. Not sure how many other users this impacts.
1 Reply
- MSFSMARTY Guru11-02-2026
BenPowe_3088382 Might be an idea to raise this as a Complaint so that someone at Smarty can check what's happening.