Dre 806
It’s currently 12:53pm 29/4/2026. I haven’t been able to make or receive a single call for over 24 hours. All my phone settings are as they should be, I have even put my sim into another phone and same issue.. This is a constant issue with UC Smarty. My data is working fine and I can make calls through WhatsApp, FaceTime, and other apps that use WiFi or internet to make calls. However, when people call my phone it says my number is no longer available. I have serious calls I need to make that I cannot. I am also waiting for important calls which can lead to legal repercussions if I’m am unable to speak to the person attempting to contact me. There is no way to contact anyone from smarty, no way to get a response from a real person as opposed to a BOT or AI and as usual there is NOT ONE SINGLE PERSON WHO HAS BEEN GIVE A SOLUTION for similar issues. How will this problem be fixed. When will it be fixed. Will I receive any repayments for not being provided with a service I am paying for?
Unable to receive calls - straight to voicemail
Hi! Since July all calls that are not on Whatsapp go straight to voicemail, it’s much worse when I’m at home than when I’m out which is weird because it was working fine before July (I’ve been with SMARTY for years now). Mobile service is fine and data roaming is on, I don’t know what to do. Please if anyone can help I’d be so grateful!!International calling.
I applied an add on of £15.00 to make International calls @30p per minute. It all ended within 7 mins. Whilst I am new to Smarty Phone I am beginning to think this is not working well and more expensive when the £20.00 unlimited plan and. now £15.00 add on has been gobbled up so quickly. Is there something I need to do to make the so called 30p per minute calls?Very difficult scam
I've been charged £4.50 every week for this website funvids, I didn't even press anything, I just opened it, and somehow it got my phone number and has been charging me on my phone bill weekly, what can I do? Or can smarty block 3rd party payments? I've tried messaging 'STOP' to their shortcode 65065, but it said I have insufficient funds, so I bought a £5 bolt on that said it could message shortcodes, I converted it to credit, sent the message again, and it still didn't work, so I don't know what to do
SIM disconnected
This has happened across two phones And across e sim and physical Sims. I can be in an area I know has signal Not overly crowded or built up etc Then suddenly a ! Will appear next to my signal bar While it still claims to have 4 or 5 g signal But I don't have any signal I have to go into my phones settings and switch the SIM on and off again to get it to work. Never run out of data etc anyone else have this issue or just me ? Getting frustrating having to do this daily now
Sony Xperia V IV compatibility
I've just switched over to Smarty from BT mobile. Using an unlocked Sony Xperia V IV . It seems this phone is not compatible with Smarty WiFi calling or VoLTE ? Additionally I am unable to get any incoming voice calls - they all go direct to vmail. I can make outgoing voice calls ok and have a good signal -105dBm and 4G. Does anyone have any success with Sony Xperia and Smarty.. ?
