Visual Voicemail
Any plans for Visual Voicemail for SMARTY and any other networks that use the 3 network infrastructure? Voicemail is quite 1990s in that it delivers a text with a just a phone number, so you have to dial voicemail in order to identify who the caller actually is? Most of the other networks in the UK now offer this feature (or hybrid notification by icon and caller info). 3 network in Hong Kong have visual voicemail, so why doesn’t the UK have this feature?Solved37KViews23likes44CommentsiPhone Voicemail function
Hey everyone! I recently signed up to Smarty, all ok so far, however, when I receive a voicemail I get a text message from Smarty informing me there is a voicemail and to call the number in the text to listen to the voicemail. That's all well and good but with my previous mobile provider and as Apple have designed it, voicemails should appear in the voicemail tab within the phone app on my iPhone. I used to see the voicemails in a list and could play them from there, fast forward, rewind etc. Is there a way to set this up to work again with Smarty? I can't find any info on the help pages anywhere or in this community? Any help would be super cool. Thanks!!Solved8.8KViews4likes5CommentsCan't activate voicemail
Hello all, I hope you are well. I am having issues activating voicemail on my Smarty. Namely, I have tried following instructions on the page "activate voicemail" by calling 123 (I also tried calling the international number, as I am in Europe currently), but I am immediately met with "First, call us from your mobile phone. Goodbye" and then it automatically hangs up. I AM calling from my mobile phone, the phone that has the Smarty SIM in it, so I have no idea what to do. All pages I can find on activating voicemail say I should just call 123 or the international number, so I have no idea if anyone else has had this issue before or how to solve it. I have a voicemail waiting that is most likely professional, and I had no idea voicemail was not active before receiving it. Does anyone know if there is a way to activate voicemail other than calling? Because for some reason, the service is convinced I am not calling from my phone. Thank you in advance for your help, EliSolved5KViews0likes7CommentsIs it illegal to let a 3rd part listen to a voicemail message?
Someone left me a voice message they then found out I had played their message to a 3rd party. They told me it is illegal to play the message I received from them to a 3rd party. Are they correct? Who owns the message? I live in the UK1.5KViews0likes2CommentsCalls to Lebara
My brother is on Lebara and when I try to call him from Smarty I either get silence or voicemail. Two other members of family and one friend also on Smarty have the same problem calling him. I got him to cancel all call diverts but it made no difference - anyone have ideas? (Also he doesn't receive my SMS messages)1.1KViews0likes4Commentssilent voicemail
my voicemails used to work fine yk "welcome to ur voicemail u have one new message from 07...." then then message plays and now when i try to use it I ring it and it's just complete utter silence. nothing. idk if the voicemails I'm recieving are silent either but it's literally nothing and it's very frustrating because I'm trying to go to uni and what if they are calling about something important?? how the hell do I fix this please 🙏766Views0likes5CommentsVoicemail PIN Security requirements
I am trying to set up voicemail for the first time. I dial 123 then follow the instructions. When it asks me to set up a pin, it tells me that my pin doesn't comply with the security requirements. What are the requirements? I have tried a couple of pin numbers that work on other networks, but apparently not Smarty.639Views0likes0Comments