Forum Discussion
General advice on internet / network service and number change
Update: Still unusable. The connection is all over the place and today it's around 11k/s and so wont even load web pages. I am having to use my old GiffGaff account to connect. At night it can go up as fast as 5mbs. When I am in another area of the city it can go as fast as 20mps on a speed test, so its certainly an issue with the mast in my area. What's confusing is why does it go up late at night ? The network status still says fixing an issue in my area, that did change to "no issues detected" for a day, but the connection was still poor. Now its gone back to saying they are fixing an issue in my area. I am starting to think this will be the norm unfortunately, and so might have to look for another network provider. A shame as I like Smarty and the speeds are really fast in other areas, just not right where I live 😞
JimEGB While your account is live i.e. sim has not been deactivated (220days of inactivity) then you can move your number to another network.
Is speed going down during the day maybe because a lot of people are on that mast and they move away at night? Just a suggestion.
Many thanks for the info and suggestion. I do still have the other account (giffgaff) activated so that's good to know.
Yes, I was wondering if it might be mast congestion, which might explain why it's faster late at night. It really is almost unusable during the day, I have trouble loading websites, yet late at night I have even managed to stream 4K video for a short time.
